Privacy policy.
Identification of the Data Controller
In accordance with data protection legislation and article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, the owner of the site and the Data Controller of data processing is VIAJES PACIFICO, S.A. (hereinafter 'the COMPANY'), with registered office at Castelló nº 128 séptimo derecha, CP 28006 - Madrid, N.I.F tax number A08644932, registered in the Mercantile Register of Madrid, Volume 36.817, Sheet No. 110, Page M-659202, and with title - travel agency licence GC - 90 granted by the Directorate General of Tourism of Catalonia. You can contact the Company's Data Protection Delegate at protecciondedatos@pacifico-meetings.com Use and purpose of obtained data
The data we request from you in our website forms is adequate, relevant, and strictly necessary for the purposes specified above, and under no circumstances are you obliged to provide it. They shall only be processed by the COMPANY or the department to which the request for information is addressed. The data to be entered are specified on the form itself, and your refusal to supply them shall imply not being able to process your request. You also ensure that all data provided is true, accurate, and relevant to the purpose for which it is requested.The sending of data implies your express authorisation to incorporate them into our corresponding files, for as long as the COMPANY considers pertinent for the management of the request you make.
In order to keep your personal data accurate, you may inform us whenever there is any change in it. Otherwise, we cannot be held liable for its accuracy.
In the case of sending us your CV, we shall keep your information in order to cover possible job vacancies.
Data retention
We only store your personal information inasmuch as we need it to use it for the purpose it was gathered for and following the juridical bases of its treatment in conformity with the applicable law. We will hold your personal information for as long as there is a contractual and/or commercial relationship with you, the data subject, or until such time as you exercise your right of erasure, cancellation, and/or limitation of the processing of your data.In such cases, we will keep your information duly blocked, and no use shall be made of it, for as long as it may be necessary for the exercise or defense of claims, or as long as any type of judicial, legal, or contractual liability may arise from its processing, which must be attended to and for which its recovery is necessary. Once the contractual relationship ends, the data shall be destroyed.
Legitimisation
For the processing of your personal information, we rely on the legitimisation for the fulfilment of a contract and/or commercial relationship. Data subjects’ rights
As the holder of the personal data, you have the right to obtain access to your personal information, as well as to obtain correction of inaccurate data or, where appropriate, to ask for its removal when, among other reasons, this data is not needed for the objectives it was collected.In certain circumstances, as a data subject, you may request the limitation of the processing of your data, in which case the Data Controller will only store it for the exercise or defense of complaints.
In certain circumstances and for reasons related to your particular situation, you, as a data subject, may object processing your data. Your personal information will no longer be processed for the purposes to which you have expressed your objection. You can also exercise the right of limitation of the treatment of your personal information, requesting the conservation of the same.
As a holder, you have the following options for exercising your rights at no fee and receiving a response within the time limits established by the applicable data protection legislation:
- By written and signed request to Viajes Pacífico, S.A., at calle Castelló nº 128 séptimo derecha, CP 28006 - Madrid (Data Protection), attaching a photocopy of your ID card. If you have already provided the address or e-mail addresses, it will be essential that you provide us with the same one(s).
- By emailing a request including a photocopy and/or scanned copy of your ID card to the following e-mail address: protecciondedatos@pacifico-meetings.com.